Thing5 provides complimentary support for all of our solutions up to the Thing5 demarcation. With the easy to use Thing5 dashboard, provisioning, change requests and trouble tickets can be addressed 24x7. Clients have access to our dedicated technicians via an 800 number as well. 

From set-up and activation to ongoing support, Thing5’s expert team of technicians are available to assist with issues related to your Thing5 Services.

• 24x7 support of deployed Thing5 services.
• Service set-up and activation support.
• Online browser based ticket system.
• Personal dashboard account for all clients that allows tracking of all Thing5 tickets.
• Assistance with escalation to appropriate third party in the event of impact to the use of Thing5 services.