Hosted PBX (Private Branch Exchange) is a services that eliminates onsite PBX hardware, and the costly maintenance that goes along with it. PBX hardware is managed 24x7 in Thing5’s fully redundant data centers and delivered to clients as a SaaS (software-as-a-service) solution.

Benefits of Hosted PBX, Voicemail and ACD

• Reduce costs through the elimination of maintenance fees for businesses with existing PBXs
• Minimal capital expense for new/replacement environments; up to 80% less than purchasing a PBX.
• Improved efficiency by alleviating staff from dealing with vendors for onsite upgrades and onsite maintenance.
• Consolidation of communications services – voicemail, ACD, auto-attendant, call reporting, interfaces to related systems – allowing for one, low monthly invoice.
• Easy initial deployment and simplified ability to add and change extensions.

Thing5’s hosted PBX, voicemail and ACD solution allows you to focus on running your business, reduce telecommunications costs and improve your customer service.